While the regional markets, such as malls, supermarkets, and convenience stores, were disrupted by the shutdown—the online marketplace continued to operate. This simply refers to the efficiency of an online selling or eCommerce business model. They can function in difficult circumstances to meet people’s requirements. During the pandemic caused by a novel coronavirus (COVID-19), an increasing number of small company owners see the necessity for online retailing. 

Data published by Statista reveals that between January 2019 and June 2020, retail platforms marked an unparalleled worldwide traffic surge, surpassing even festive season traffic peaks. 

In June 2020, retail sites had over 22 billion visits, up from 16.07 billion in January 2020. This is due to the global coronavirus outbreak, which has forced millions of people to remain at their homes in order to prevent the virus from spreading.

Another data showed that consumers favored buying groceries and products online throughout the pandemic. 

According to Statista, orders for online delivery have increased in the United States as a result of the coronavirus outbreak. In 2021, 70% of grocery customers bought nonperishable packaged foods such as cereals or sneaks, compared to only 58 percent in 2017.

The emergence of the so-called “e-commerce” during the pandemic has made this start to look like the future. Nowadays, in the era of the internet and big data, eCommerce represents a good solution to increase sales and reduce operating costs. 

With the development of technology and the rise in user behavior, online shopping has attracted more and more people. Statistics show that in 2015, the turnover of eCommerce in China reached 20.8 trillion yuan.

Further, we’ll explain the benefits and drawbacks of online retailing during the epidemic, as well as how eCommerce will impact the future of online shopping.  

The Advantages of Online Selling

There are plenty of advantages to selling your products online. The world is your market; you don’t have to worry about geographic restrictions or inventory limitations, and can sell to anyone who has access to the internet.

Here are some of the major advantages of selling online:

  • There are no geographical restrictions on your sales
  • You can reach a global audience
  • There’s no need to be concerned about stock shortages or limited inventory
  • All of your customer data is stored electronically instead of in a filing cabinet
  • Your consumers have access to your website 24 hours a day, seven days a week, and 365 days a year.
  • There are no big queues at the cash register
  • Giving your customers the option of shopping through an app that saves their personal information and speeds up the checkout process
  • Sales that are not pushed. You can choose to abandon your cart at any point instead of completing the transaction
  • Boosting quick sales by offering enticing discounts

The Disadvantages of Online Selling

With the rise of e-commerce, there has been a lot of discussion about what it means for small businesses. While there are many advantages to having an online presence, these businesses also face a number of challenges.

Here are some of the major disadvantages to selling online that you should be aware of before creating an eCommerce website for your business.

Disadvantages of an eCommerce business

  • Increased Competition. With more and more people buying online, there is increased competition for products and services. While you have the opportunity to reach a wider audience, this also means that it will be even harder to attract customers from other vendors. You may need to create more marketing strategies and spend more money on promotions to get the word out about your business.
  • Time Management. You may be so busy fulfilling orders and managing your business that you have little time to do anything else. This could affect how much time you spend with your family or friends, as well as your ability to grow as a person or as an artist (if that’s what you do). You might end up feeling like you don’t have much of a life outside of work.
  • Shipping Costs. While shipping may seem like an easy task now, it can become expensive if your business starts outselling expectations. It will also take up quite a bit of your time if you plan on doing it yourself rather than hiring someone else to do it for you.
  • The Environmental Impact of eCommerce. You may be thinking that this does not affect you but it does. Just think about how much plastic is used for packaging for each product sold online. This plastic increases the amount of pollution in our environment, which is already too high as it is.
  • A Rise in Taxes. You might be thinking that this is good for you, but if you do business out of state or across borders then these taxes will increase your production costs. The taxes come into play when you ship your products because they will be sent through a different channel than if they were shipped locally.


The standard retail model is changing because of the massive growth in online shopping. Consumers are looking to make their purchases online by purchasing items via their websites or apps instead of buying goods in retail stores. Global retail e-commerce sales hit $4.28 trillion in 2020, with e-commerce revenues anticipated to reach 5.4 trillion in 2022. The future is bright for eCommerce businesses because there will always be demands with or without the pandemic. 

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Choosing an e-commerce web development company can be difficult as there are so many options. However, there are certain key things you should consider to help you make the right choice. And we’ve made it even easier for you by compiling a list of details of e-commerce development companies so you can select the right fit for your project and vision. 

Taking a dive into their Portfolio

The first step to choosing an e-commerce development company is to look through its current portfolio and ask yourself a few questions:

  • Are they good at what they do? 
  • Do you trust their process and work? 
  • Do they consistently deliver on what they promise? 
  • Do you want guidance and mentoring along the way? 
  • Do you want a quick turnaround time so you can launch your store even if it’s been a month without a single customer? 
  • How much time do you need to grow your store? 

Each of these questions will be answered differently by different E-commerce Development Companies, but there is one thing that never changes: Your needs are always better met by a development company that understands what you’re trying to achieve and why—your GOAL!

Remember, choosing an E-commerce Development Company isn’t just hearing about their services – but it’s also about seeing what they have actually built. This means paying attention to what each of their projects has been, and how they have used the resources involved to deliver them.

A portfolio is an important thing to consider when choosing an E-commerce Development Company. You want to ensure that the company you select has the kind of experience, knowledge you need and is the right fit for your goals.

Check the Experience & Creative Sides

Choose an E-commerce website Development Company that has ample experience in improving online business operations. E-commerce developers specialize in improving the way an organization runs its online store. They also make sure the products sold on the site are of top quality and meet the expectations of customers. Their success is based on uncovering new ways businesses can improve their financial information. 

They must hold creative sides and be of skilled armed in their multiple different operational segments, such as good with User Interface, User Experience, Web Design, Features, Trends, and Development 

Learn the Development Process

How development companies measure up with E-commerce businesses is the key question that separates winners from losers. A developer should have a clear strategy and measurable results achieved by the end of the first year. The company must offer you a clear plan for project completion so that the client is aware of all step-by-step phases that are finished and when they were completed.

A company that delivers timely updates on milestones and goals regularly cannot be considered a good development company unless they consistently provide new features and improvement in existing features on a regular basis with frequent releases and integrations with other software.  

Discover How to Communicate

Lack of proper communication can lead to many problems in getting the job done right. It could delay or even prevent a project from being completed at the time and place required by the client. This communication gap might not only be visible during the initial stages of E-commerce development but also continuing throughout its lifecycle. The key to avoiding such issues lies in well-thought-out & customized communication plans which are shared with all stakeholders involved in the project at all times. 

Learn about the communication channels they’re available in and find out how they can provide customer service or answer any query you may have. Discuss with them and clear all your doubts right away.

Do Not Miss the Payment Policies

When starting an e-commerce venture, it’s crucial to know the payment policies of the various e-commerce developers you are going to work with. Failure to do this could spell trouble for both the developers and you. Payment policies are rules and restrictions that each account must follow in order to receive funds from the respective e-commerce development company. Failure to adhere to these policies can lead to financial losses for the business and even legal proceedings against the company if there are orders that haven’t been fulfilled as per the payment policy.

Therefore, one of the crucial things to consider before even thinking of starting an e-commerce business is which type of payment policy will be implemented. Do you want to make safe, instant payments or can you afford to wait several days for processed payments? Before deciding on any specific company, you have to know what your financial position is. Is it just starting up, or have you been in business for a while now, and now you want to upgrade or transform your business? Before choosing any company, it is best to check out their payment and refund policies.


How to choose an online E-commerce Development Company in India can be a difficult task especially if you are not sure about the kind of services being offered. When it comes to setting up your foundation, you need to look at everything from the services offered to the pricing structure. Before choosing an E-Commerce Development Company it’s important that you have an idea of what you want to be delivered. This allows you to evaluate the service providers and work out whether you can work with them effectively. The key is communication. If there are discrepancies between what your company is promising and what it actually delivers, then you will fall short of your e-commerce business goal.

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